Get detailed installation instructions and related information for your operating system.
See our FAQ section.
In order to enable the best experience for our customers, we only support iPads that are able to run the latest software from Apple and Linked Senior. To assist in your buying decisions, we have provided a list of iPad models and for how long we will support them. If you do not see your device below, then it is not supported by Linked Senior.
Here are the iPad models currently supported by Linked Senior:
|iPad Model||Released In:||Guaranteed Support Until:|
|iPad Pro 12.9-inch (6th generation)||October 2022||October 2027|
|iPad Pro 11-inch (6th generation)||October 2022||October 2027|
|iPad (10th generation)||October 2022||October 2026|
|iPad Air (5th generation)||March 2022||March 2026|
|iPad Pro 12.9-inch (5th generation)||May 2021||May 2026|
|iPad Pro 11-inch (5th generation)||May 2021||May 2026|
|iPad Mini (6th generation)||September 2021||September 2025|
|iPad (9th generation)||September 2021||September 2025|
|iPad Air (4th generation)||October 2020||October 2024|
|iPad (8th generation)||September 2020||September 2024|
|iPad Pro 11-inch (4th generation)||March 2020||March 2025|
|iPad Pro 12.9-inch (4th generation)||March 2020||March 2025|
|iPad (7th generation)||September 2019||September 2023|
|iPad Mini (5th generation)||March 2019||March 2023|
|iPad Air (3rd generation)||March 2019||March 2023|
|iPad Pro 11-inch (3rd generation)||November 2018||November 2023|
|iPad Pro 12.9-inch (3rd generation)||November 2018||November 2023|
|iPad (6th generation)||March 2018||March 2022|
|iPad Pro (10.5-inch)||June 2017||June 2022|
|iPad Pro 12.9-inch (2nd generation)||June 2017||June 2022|
|iPad (5th generation)||March 2017||March 2021|
|iPad Pro (9.7-inch)||March 2016||March 2021|
|iPad Pro 12.9-inch (1st generation)||November 2015||November 2020|
|iPad Mini 4||September 2015||September 2019|
|iPad Air 2||October 2014||October 2019|
We recommend buying this model and guarantee that we will support it for at least 3 years from today.
The end of support date on this model is coming up, so we don't recommend buying any more of this model.
This model is out of date. While it is currently supported by Linked Senior, support may be dropped at any time without notice.
No Android Support
At this time Linked Senior does not support any Android based devices. This includes products from Amazon, Samsung and others. We may support some of these devices in the future but there are no plans to do so now. If you are interested in Android support please email us at firstname.lastname@example.org
The following list is the recommended settings for your machine running Linked Senior. They are not required but customers tend to be more successful when using use these settings.
You can download the MSI version of the Windows installer below. Please note that this requires administrator permissions to run.
Typically, when you run the Linked Senior installer it requires each user to register the app. If you have a large enterprise of users this can be difficult as each user will need to install on every machine they login to. Luckily there is a way to configure the app so it only needs to be registered once for each device you use.
At a high level we install a small json file in the AppData/Roaming directory of each user. This file should point to a single location where our app will be able to read/write the certificate we use for authentication.
By default, the MSI Installer on windows will configure Linked Senior to be in fullscreen mode. If you want the ability to close the application window you can configure the application to not be in fullscreen mode at startup.
<username>\AppData\Roaming\LinkedSenior\config.json. The contents of this file should be:
If you would like the app to run in fullscreen mode you can change your desktop shortcut to run the application window as Maximized
Note if there is already a config.json file you can just add the setting above to the file.
There is no easy way to setup Linked Senior in kiosk mode using the MSI installer. Microsoft recommends you change some registry settings to do this.
We do the following when configuring the registry for kiosk mode.
This will check for an update and then start the Linked Senior app.
Now you can logout and you should be automatically logged in (thanks to the registry settings) and Linked Senior should start (thanks to the startup.bat).
Supporting person-centered care through life enrichment and dementia engagement using simple technology and non drug therapy. Get In Touch